Senior CV Writing

4.6 out of 5
17 rating(s)
5 star
88%
4 star
0%
3 star
0%
2 star
12%
1 star
0%

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Customer Review

V
Varun Mahajan
Purpose of getting interviews wasn’t achieved
Reviewed on | Senior CV Writing |Verified Purchase

I took senior Cv writing package with cover letter and LinkedIn Profile package for 230 Euros. I was able to bargain 1 extra Cv for that money. My senior Cv write Ms Claire Brenan was absolutely brilliant and my Cv looks very good and organized. However

1. the entire process of getting the Cv is very impersonal and not correct at all. Before buying the package, the call was made my Ms Claire, but after buying the package when I asked her to call me, It came to my knowledge that the calls were chargeable and very expensive. Like they asked me Euro 40-50 for 15 mins call. That is absolutely outrageous and wasn’t told to me about. Thats like mis-selling. The contact with the CV writer is only by dropping messages on there online software, not even direct chat. They will reply once they see the messages.

2. The Cv writers of UK for sure (like 100%) don’t know the Irish Job market and what recruiters and consultants look for, the moment they open the CV. I wouldn’t advise Irish people to get the Cv made from UK people

3. I am still not getting interviews at all and my Cv is being rejected outrightly. I bought this expensive package because my CV was being rejected outrightly by all companies when I have 10 plus years of sales banking and Wealth Management experience, solid academic background and good progression in my career as compared to my friend with no or little experience and they all had jobs. Its not James Inn group or Ms Claire’s fault but there ATS optimization software is surely not a good one.

4. There was quite a delay in my final CVs.

5. All in all, I wouldn’t go again for such services.

Katy- Chief People Officer
Many thanks for your comprehensive feedback, Varun, and I am pleased that you feel the CV looks good. However, I was very sorry to see that, overall, you don’t feel that the purpose was achieved here and would like to respond to your concerns in turn:

1. You mentioned that your senior CV writer, Claire, was absolutely brilliant, but then that the process was impersonal. I understand that this primarily relates to the additional cost for a phone consultation. For clarification, a consultation is not included as standard, but as an optional extra, so there wasn’t any mis-selling here. In fact, we quoted you just €20 for a follow-up call, and had already given you a free second CV as part of the original package.
2. Our writers do indeed have a good understanding of requirements in different markets around the world; in this case, your statement is 100% false as your assigned writer is, in fact, Irish.
3. We do not run our clients’ CVs through an ATS, and haven’t at any time suggested that we do, as there is little purpose to this. Our emphasis is always on keyword optimisation, which Claire outlined to you early on in the process. It is, of course, extremely disappointing that you are being rejected outright and we would be happy to support you further. In fact, I reached out to you on your order page asking for more examples of job roles you are targeting, and any CVs that you have adjusted to meet the requirements for these roles so that we could ensure the keyword optimisation process was being done correctly, but we didn’t hear back from you.
4. I can confirm that your first draft was delivered exactly within the original estimated turnaround times quoted to you at the point of order. Subsequent drafts and responses to feedback were also all provided promptly during UK/IE working hours, so there is no factual evidence of any delays.
5. It is disappointing that you wouldn’t use such services again and I hope we can change your mind - just get in touch directly via your order page where we would be more than happy to pick things up again and support you with your career journey.