Real Customer Reviews About Us
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Please make sure you read our few 1 and 2 star reviews as well as our many 3, 4 and 5 star ones - challenge us with any of your worries or concerns in relation to what you've seen - no matter where you read it. We're happy to go into detail.
A good mixture of constructive negative and positive reviews is a symbol of a healthy service provider. Especially if these focus on details about the quality of the work being delivered and the results for the customer.
We thrive on finding out whether our work helped you to secure your dream job or otherwise achieve your current career goals. Let's have a chat and catch up to see where you're now at on your career roadmap!
If you ever have any feedback about the way we work and what we deliver please do not hesitate to reach out; feedback like yours has helped to build us up to where we are today over two decades after James Innes first founded us!
We are proud to be one of the best CV writing services out there. As such we are increasing our review coverage; find service-specific reviews across our site (i.e.: check out our CV Writing service reviews and LinkedIn Profile Writing service reviews).
All Reviews
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- As soon as we are able to have our reviews cryptographically signed a la blockchain by our customers, we will!
Jeff provided me with excellent content for my LinkedIn profile to take it from average to a very much stand out professional profile. As most prospective employers will either reference your profile or use it as a head hunting tool, using Jeff to perfect mine was one of the best decisions I've made this year. Highly recommended
Jeff's cover letter struck the perfect balance of brevity, quality and detail. I didn't think i would need one but after reading it I now believe it to be essential.
Jeff has provided me with a highly polished, professional and succinct CV. His proccess was stress free, personal and of the utmost quality. A true professional who has genuinely surpassed all of my expectations and over a very short period of time. I highly recommend his services.
I used this service to get a professional opinion on my current CV prior to applying for new roles I'm interested in. Sandra was highly professional and personable and gave me excellent honest feedback on what needed to be changed in order to drastically improve the chances of my CV being selected by an employer. Highly recommend her services to anyone serious about changing employment.
Happy with the results and the trust wordy support
James knows how to make a strong connection and has big knowledge about the different businesses / jobs. Really worth having the one on one call with him.
I took senior Cv writing package with cover letter and LinkedIn Profile package for 230 Euros. I was able to bargain 1 extra Cv for that money. My senior Cv write Ms Claire Brenan was absolutely brilliant and my Cv looks very good and organized. However
1. the entire process of getting the Cv is very impersonal and not correct at all. Before buying the package, the call was made my Ms Claire, but after buying the package when I asked her to call me, It came to my knowledge that the calls were chargeable and very expensive. Like they asked me Euro 40-50 for 15 mins call. That is absolutely outrageous and wasn’t told to me about. Thats like mis-selling. The contact with the CV writer is only by dropping messages on there online software, not even direct chat. They will reply once they see the messages.
2. The Cv writers of UK for sure (like 100%) don’t know the Irish Job market and what recruiters and consultants look for, the moment they open the CV. I wouldn’t advise Irish people to get the Cv made from UK people
3. I am still not getting interviews at all and my Cv is being rejected outrightly. I bought this expensive package because my CV was being rejected outrightly by all companies when I have 10 plus years of sales banking and Wealth Management experience, solid academic background and good progression in my career as compared to my friend with no or little experience and they all had jobs. Its not James Inn group or Ms Claire’s fault but there ATS optimization software is surely not a good one.
4. There was quite a delay in my final CVs.
5. All in all, I wouldn’t go again for such services.
1. You mentioned that your senior CV writer, Claire, was absolutely brilliant, but then that the process was impersonal. I understand that this primarily relates to the additional cost for a phone consultation. For clarification, a consultation is not included as standard, but as an optional extra, so there wasn’t any mis-selling here. In fact, we quoted you just €20 for a follow-up call, and had already given you a free second CV as part of the original package.
2. Our writers do indeed have a good understanding of requirements in different markets around the world; in this case, your statement is 100% false as your assigned writer is, in fact, Irish.
3. We do not run our clients’ CVs through an ATS, and haven’t at any time suggested that we do, as there is little purpose to this. Our emphasis is always on keyword optimisation, which Claire outlined to you early on in the process. It is, of course, extremely disappointing that you are being rejected outright and we would be happy to support you further. In fact, I reached out to you on your order page asking for more examples of job roles you are targeting, and any CVs that you have adjusted to meet the requirements for these roles so that we could ensure the keyword optimisation process was being done correctly, but we didn’t hear back from you.
4. I can confirm that your first draft was delivered exactly within the original estimated turnaround times quoted to you at the point of order. Subsequent drafts and responses to feedback were also all provided promptly during UK/IE working hours, so there is no factual evidence of any delays.
5. It is disappointing that you wouldn’t use such services again and I hope we can change your mind - just get in touch directly via your order page where we would be more than happy to pick things up again and support you with your career journey.
As a German I am very happy about the inspiring English manner how to write a CV.
Any time again. Very much appreciated. I would come to you again.
Rachel provided a high quality service across CV, linked in and covering letter. Her questions in the initial phone call allowed me to get across the key points i wanted to come out in my CV and she provided good advise and feedback. The quality of the written documentation was excellent, showing she's really understood what what we'd discussed. She took on board feedback and we settled on the final CV within a couple of rounds of changes. My only negative feedback would be the timings. I'd agreed the express service within my price and although the initial draft was within the agreed timescale I had to wait for updated versions based on my feedback, the linked in and eventually the covering letter. It took in total 17 days despite generally providing feedback within a few hours to any questions and only having around 2-3 rounds of feedback.
Finding myself out of work In middle age, and with a CV that had not been revised for server all years, led me to seek professional assistance. A quick Google search took me to CV Centre where I was assisted by Wendy. With her help I now have a concise, focused CV that I hope will lead to employment suited to my skills in the near future.
Kathlyn was very patient, the work I needed was for a salary review and I had stats and diagrams that needed to be translated for the letter. Kathlyn and I managed to figure it out together. I found her so professional, willing to understand my needs and had a very collaborative approach to communicating online with me.
These guys are pros!
I very much liked Louise’s writing and professionalism. I disliked having to approve my identity for every interaction. This could be simpler. If not through an app that usually expensive it could work better though a responsive web that keeps the user logged in.
I loved how Betty helped me to fix my CV, she helped me to prioritize the most relevant jobs and I asked her general tips. She was great!
Caroline was fast doing the changes requested and communication was always on good mood tone. Thank you
Super end result. Articulated all my important achievements and experience to date in concise format. A great value service by the entire team with a special mention to Nathan.
Took long to get allocated a writer. There was no point in answering the questions of what you want, because I don't think anybody read it. First product was a template with zero professional services input on CV 're-write' the second one allocated was much better but the fact that I had to complain to actually get the services I paid for was rather disappointing to me. If you want a new CV template I would recommend, but beyond that I felt there was no real value for money in the offering. But rather they were very focused on selling the next additional thing instead of just providing the service, additional call, additional speed of delivery time. If a CV can not be written without these additional services then maybe don't sell such a bundle.
Crisp. Fast. Really happy with the division between my professional life and non-profit activities. This shows both sides of the coin.
A good basis cover letter, which I can easily tailor to the job profile.
After a number of talks and brief catch-ups I now have an up-to-date set of documents I can use to make the next step in my career.
Jeff is a good listener and shows initiative. Quick thinker. Also took onboard suggestions.
Naomi is fantastic, so flexible and writes top letters. She is fast, witty and she quickly understand your needs. I totally recomend Naomi!
I was updated throughout and found the process prompt and professional - I'm extremely happy with my CV, it has given me the confidence to apply for a new role! - Thank you Alisdair
I would like to thank Nathan for his prompt replies and, and understating my needs, the process went smooth,
I will definitely use the services again and recommend this platform to anyone, no matter how experienced everyone is, we all need an extra edge and CV Centre does just that. Thank you again
Excellent service
Excellent service
Excellent service
Excellent service
I love this service, they communicate very well with people and they make sure you are really happy before they complete your order
Great service!
Thank you.
Naomi was great, so professional, she listened to everything I asked. she came back with a brilliant cv. Thank you
The staff was great! I got everything I asked for in just a few days. They answer quickly and they are very nice. 100% recommend.
My Call with Jeff was a very positive experience and he had taken on board all my suggestions and managed to incorporate them into my Cv .I was really impressed with how he listened and made very vaild suggestions on my career to date and perhaps the future.
I used this service to massively upgrade my CV, Cover Letter and LinkedIn profile. My writer was fantastic to communicate with, I'm very happy with the final results! I've already recommended CV Centre to my friends.
I am very happy with the outcome of my LinkedIn now, I feel more confident now, the communication between the agent and me was very good! 5 stars!
Good Communication with the customer, Good service! I recommend.
Good communication, Good Service, my Cv looks more Smart now, I do recommend
Claire was my Premium CV writer and also provided my Cover letter and Linkedin profile update. We had the 30 minute phone discussion which enabled her to immediately understand my expectations for my future career. Her professionalism and experience meant all elements of the Premium package were successfully delivered in the 1st draft. My tired old CV and Cover Letter now have a new vibrancy about them which I would not have believed possible. Thanks again Claire
Excellent service