Customer Reviews - The CV Centre

Your feedback helps us keep quality high.

Real Customer Reviews About Us

You can either leave a public and unmoderated review on a legitimate third party review platform of choice (i.e.: Google, TrustPilot or Yelp), or directly with us once we've finished working on your order. Keep your eyes open for fake review sites; there are many of them at the moment and all highly ranked by Google.

Please make sure you read our few 1 and 2 star reviews as well as our many 3, 4 and 5 star ones - challenge us with any of your worries or concerns in relation to what you've seen - no matter where you read it. We're happy to go into detail.

A good mixture of constructive negative and positive reviews is a symbol of a healthy service provider. Especially if these focus on details about the quality of the work being delivered and the results for the customer.

We thrive on finding out whether our work helped you to secure your dream job or otherwise achieve your current career goals. Let's have a chat and catch up to see where you're now at on your career roadmap!

If you ever have any feedback about the way we work and what we deliver please do not hesitate to reach out; feedback like yours has helped to build us up to where we are today over two decades after James Innes first founded us!

We are proud to be one of the best CV writing services out there. As such we are increasing our review coverage; find service-specific reviews across our site (i.e.: check out our CV Writing service reviews and LinkedIn Profile Writing service reviews).




All Reviews

4.8 out of 5
45 rating(s)
5 star
85%
4 star
11%
3 star
0%
2 star
4%
1 star
0%

To calculate the overall star rating and percentage breakdown by star, we use a simple average.

To prove that our customer reviews are genuine we label them with our Verified Purchase badge. Click on this to see additional verifying characteristics such as date of purchase and the date we provided a first draft.

Yes. We go to every length possible to prove that our customers' reviews are genuine. Some of the ways that we do this;

  • By providing additional timestamps via our Verified Purchase badge.
  • By publishing reviews swiftly whether they are good or bad (as well as responding to them).
  • By continuing to accept and encourage reviews on legitimate 3rd party review sites like TrustPilot and Google alongside our own review platform.
  • As soon as we are able to have our reviews cryptographically signed a la blockchain by our customers, we will!
R
Raymond
Excellent support and a lot of patience
Reviewed on | James Innes Oversight |Verified Purchase
S
Steven K
Worth its weight in gold
Reviewed on | Professional LinkedIn Profile |Verified Purchase

Jeff provided me with excellent content for my LinkedIn profile to take it from average to a very much stand out professional profile. As most prospective employers will either reference your profile or use it as a head hunting tool, using Jeff to perfect mine was one of the best decisions I've made this year. Highly recommended

S
Steven K
Word Perfect Introduction
Reviewed on | Cover Letter |Verified Purchase

Jeff's cover letter struck the perfect balance of brevity, quality and detail. I didn't think i would need one but after reading it I now believe it to be essential.

S
Steven K
Jeff is a true wordsmith
Reviewed on | Senior CV Writing |Verified Purchase

Jeff has provided me with a highly polished, professional and succinct CV. His proccess was stress free, personal and of the utmost quality. A true professional who has genuinely surpassed all of my expectations and over a very short period of time. I highly recommend his services.

S
Steven K
Best Decision I've Made
Reviewed on | CV Review Call |Verified Purchase

I used this service to get a professional opinion on my current CV prior to applying for new roles I'm interested in. Sandra was highly professional and personable and gave me excellent honest feedback on what needed to be changed in order to drastically improve the chances of my CV being selected by an employer. Highly recommend her services to anyone serious about changing employment.

R
Raymond
Very well written profile
Reviewed on | Premium LinkedIn Profile |Verified Purchase

Happy with the results and the trust wordy support

R
Raymond
Strong connection and understanding
Reviewed on | James Innes 30 Min Phone Call |Verified Purchase

James knows how to make a strong connection and has big knowledge about the different businesses / jobs. Really worth having the one on one call with him.

V
Varun Mahajan
Purpose of getting interviews wasn’t achieved
Reviewed on | Senior CV Writing |Verified Purchase

I took senior Cv writing package with cover letter and LinkedIn Profile package for 230 Euros. I was able to bargain 1 extra Cv for that money. My senior Cv write Ms Claire Brenan was absolutely brilliant and my Cv looks very good and organized. However

1. the entire process of getting the Cv is very impersonal and not correct at all. Before buying the package, the call was made my Ms Claire, but after buying the package when I asked her to call me, It came to my knowledge that the calls were chargeable and very expensive. Like they asked me Euro 40-50 for 15 mins call. That is absolutely outrageous and wasn’t told to me about. Thats like mis-selling. The contact with the CV writer is only by dropping messages on there online software, not even direct chat. They will reply once they see the messages.

2. The Cv writers of UK for sure (like 100%) don’t know the Irish Job market and what recruiters and consultants look for, the moment they open the CV. I wouldn’t advise Irish people to get the Cv made from UK people

3. I am still not getting interviews at all and my Cv is being rejected outrightly. I bought this expensive package because my CV was being rejected outrightly by all companies when I have 10 plus years of sales banking and Wealth Management experience, solid academic background and good progression in my career as compared to my friend with no or little experience and they all had jobs. Its not James Inn group or Ms Claire’s fault but there ATS optimization software is surely not a good one.

4. There was quite a delay in my final CVs.

5. All in all, I wouldn’t go again for such services.

K
Katy- Chief People Officer
Many thanks for your comprehensive feedback, Varun, and I am pleased that you feel the CV looks good. However, I was very sorry to see that, overall, you don’t feel that the purpose was achieved here and would like to respond to your concerns in turn:

1. You mentioned that your senior CV writer, Claire, was absolutely brilliant, but then that the process was impersonal. I understand that this primarily relates to the additional cost for a phone consultation. For clarification, a consultation is not included as standard, but as an optional extra, so there wasn’t any mis-selling here. In fact, we quoted you just €20 for a follow-up call, and had already given you a free second CV as part of the original package.
2. Our writers do indeed have a good understanding of requirements in different markets around the world; in this case, your statement is 100% false as your assigned writer is, in fact, Irish.
3. We do not run our clients’ CVs through an ATS, and haven’t at any time suggested that we do, as there is little purpose to this. Our emphasis is always on keyword optimisation, which Claire outlined to you early on in the process. It is, of course, extremely disappointing that you are being rejected outright and we would be happy to support you further. In fact, I reached out to you on your order page asking for more examples of job roles you are targeting, and any CVs that you have adjusted to meet the requirements for these roles so that we could ensure the keyword optimisation process was being done correctly, but we didn’t hear back from you.
4. I can confirm that your first draft was delivered exactly within the original estimated turnaround times quoted to you at the point of order. Subsequent drafts and responses to feedback were also all provided promptly during UK/IE working hours, so there is no factual evidence of any delays.
5. It is disappointing that you wouldn’t use such services again and I hope we can change your mind - just get in touch directly via your order page where we would be more than happy to pick things up again and support you with your career journey.
Bam_Bam
Prompt and professional
Reviewed on | Senior CV/Resume Writing |Verified Purchase

As a German I am very happy about the inspiring English manner how to write a CV.

Any time again. Very much appreciated. I would come to you again.

C
Chris
High quality service, not worth paying for express service
Reviewed on | Premium CV Writing |Verified Purchase

Rachel provided a high quality service across CV, linked in and covering letter. Her questions in the initial phone call allowed me to get across the key points i wanted to come out in my CV and she provided good advise and feedback. The quality of the written documentation was excellent, showing she's really understood what what we'd discussed. She took on board feedback and we settled on the final CV within a couple of rounds of changes. My only negative feedback would be the timings. I'd agreed the express service within my price and although the initial draft was within the agreed timescale I had to wait for updated versions based on my feedback, the linked in and eventually the covering letter. It took in total 17 days despite generally providing feedback within a few hours to any questions and only having around 2-3 rounds of feedback.

K
Katy- Chief People Officer
I am so pleased that you are happy with the quality of the service and documents that you received from Claire, and appreciate you taking the time to share your feedback. Looking at the order, it seems that the CV was delivered to you nice and promptly and, as we typically work on that first, it was only after a couple of iterations that Claire moved forward with the LinkedIn profile after the weekend. But there was definitely a delay in delivering the cover letter to you, so my apologies for that.
D
David Mc
Prompt service, easy communication process, and great attention to detail
Reviewed on | Senior CV/Resume Writing |Verified Purchase

Finding myself out of work In middle age, and with a CV that had not been revised for server all years, led me to seek professional assistance. A quick Google search took me to CV Centre where I was assisted by Wendy. With her help I now have a concise, focused CV that I hope will lead to employment suited to my skills in the near future.

A
Annie
Incredibly professional
Reviewed on | Copywriting of 500 Words |Verified Purchase

Kathlyn was very patient, the work I needed was for a salary review and I had stats and diagrams that needed to be translated for the letter. Kathlyn and I managed to figure it out together. I found her so professional, willing to understand my needs and had a very collaborative approach to communicating online with me.

M
Miguel L
Great cover letter I could not have written
Reviewed on | Cover Letter |Verified Purchase

These guys are pros!

M
Miguel L
Great professional CV writing
Reviewed on | Professional LinkedIn Profile |Verified Purchase

I very much liked Louise’s writing and professionalism. I disliked having to approve my identity for every interaction. This could be simpler. If not through an app that usually expensive it could work better though a responsive web that keeps the user logged in.

Peter- Chief Executive Officer
We're really glad you loved the end result of your brand new LinkedIn Profile! Thanks also for your candid feedback on remaining logged in. Our web app does keep you logged in on a per device basis - you would have to reauthorise/trust each new device you use just once (unless you log out or clear your cookies). We will take a look at your account and see if we can identify any bugs or issues surrounding this and ensure that they are resolved!
C
Claudia Nicolai
Effective and easy to read
Reviewed on | CV Writing |Verified Purchase

I loved how Betty helped me to fix my CV, she helped me to prioritize the most relevant jobs and I asked her general tips. She was great!

P
Patricia
Excellent Service
Reviewed on | Senior CV Writing |Verified Purchase
P
Patricia
Excellent Service
Reviewed on | Senior CV Writing |Verified Purchase
K
Kervo
Combination of fast service and friendly approach
Reviewed on | CV Writing |Verified Purchase

Caroline was fast doing the changes requested and communication was always on good mood tone. Thank you

B
BC
Tremendous value
Reviewed on | Senior CV Writing |Verified Purchase

Super end result. Articulated all my important achievements and experience to date in concise format. A great value service by the entire team with a special mention to Nathan.

T
TK
Service was not good
Reviewed on | Senior CV Writing |Verified Purchase

Took long to get allocated a writer. There was no point in answering the questions of what you want, because I don't think anybody read it. First product was a template with zero professional services input on CV 're-write' the second one allocated was much better but the fact that I had to complain to actually get the services I paid for was rather disappointing to me. If you want a new CV template I would recommend, but beyond that I felt there was no real value for money in the offering. But rather they were very focused on selling the next additional thing instead of just providing the service, additional call, additional speed of delivery time. If a CV can not be written without these additional services then maybe don't sell such a bundle.

K
Katy- Chief People Officer
Thank you for your feedback, Thokozani, and I am sorry that our service didn’t meet your expectations. You mentioned that it took a long time for a writer to get allocated, but your order was actually assigned to a writer, and an initial draft sent to you, exactly within the average 6 days that we quoted to you at the point of order. I understand that you were not happy with the initial drafts, but we stepped in as soon as we became aware, added a completely FREE phone consultation (with no attempt to sell any additional services) and reallocated your order to a brand new PREMIUM writer, whose work you stated that you were happy with before marking it as approved on 9th February. If you feel that there is anything more that we could have possibly done here, please do reach out via your order page to let us know.
L
LOTM
Right first time
Reviewed on | Professional LinkedIn Profile |Verified Purchase

Crisp. Fast. Really happy with the division between my professional life and non-profit activities. This shows both sides of the coin.

L
LOTM
Flexible
Reviewed on | Cover Letter |Verified Purchase

A good basis cover letter, which I can easily tailor to the job profile.

L
LOTM
Good set of documents
Reviewed on | Senior CV Writing |Verified Purchase

After a number of talks and brief catch-ups I now have an up-to-date set of documents I can use to make the next step in my career.

L
LOTM
A good first talk
Reviewed on | Senior 30 Min Phone Call |Verified Purchase

Jeff is a good listener and shows initiative. Quick thinker. Also took onboard suggestions.

P
Paloma
excelent and sophisticated
Reviewed on | Senior Cover Letter |Verified Purchase

Naomi is fantastic, so flexible and writes top letters. She is fast, witty and she quickly understand your needs. I totally recomend Naomi!

J
Jessica
Professional & Extremely Helpful
Reviewed on | CV Writing |Verified Purchase

I was updated throughout and found the process prompt and professional - I'm extremely happy with my CV, it has given me the confidence to apply for a new role! - Thank you Alisdair

A
Andrei
Thank you
Reviewed on | CV Writing |Verified Purchase

I would like to thank Nathan for his prompt replies and, and understating my needs, the process went smooth,

I will definitely use the services again and recommend this platform to anyone, no matter how experienced everyone is, we all need an extra edge and CV Centre does just that. Thank you again

S
Siobhan
Excellent
Reviewed on | Standard Refresh |Verified Purchase

Excellent service

S
Siobhan
Excellent
Reviewed on | Cover Letter |Verified Purchase

Excellent service

S
Siobhan
Excellent
Reviewed on | Standard Refresh |Verified Purchase

Excellent service

S
Siobhan
Excellent
Reviewed on | Cover Letter |Verified Purchase

Excellent service

S
Siobhan
Excellent
Reviewed on | Basic Career Update |Verified Purchase

I love this service, they communicate very well with people and they make sure you are really happy before they complete your order

P
P.V.
Great!
Reviewed on | CV Writing |Verified Purchase

Great service!

Thank you.

M
Michelle Gallagher
No hassle, quick and easy process.
Reviewed on | Senior CV Writing |Verified Purchase

Naomi was great, so professional, she listened to everything I asked. she came back with a brilliant cv. Thank you

M
Me
Great work
Reviewed on | Senior CV |Verified Purchase

Great

D
Diana Popa
My profile looks great!
Reviewed on | Professional LinkedIn Profile |Verified Purchase
D
Diana Popa
Perfect cover letter
Reviewed on | Cover Letter |Verified Purchase
D
Diana Popa
Great service
Reviewed on | CV Writing |Verified Purchase

The staff was great! I got everything I asked for in just a few days. They answer quickly and they are very nice. 100% recommend.

T
Tommy ODea
Very personable ,and clear advice/recommendations .
Reviewed on | Senior 30 Min Phone Call |Verified Purchase

My Call with Jeff was a very positive experience and he had taken on board all my suggestions and managed to incorporate them into my Cv .I was really impressed with how he listened and made very vaild suggestions on my career to date and perhaps the future.

L
LB
Incredibly helpful and professional
Reviewed on | CV Writing |Verified Purchase

I used this service to massively upgrade my CV, Cover Letter and LinkedIn profile. My writer was fantastic to communicate with, I'm very happy with the final results! I've already recommended CV Centre to my friends.

K
Kelly Nagy Bertels
Very Happy With my Linkedin now!
Reviewed on | Professional LinkedIn Profile |Verified Purchase

I am very happy with the outcome of my LinkedIn now, I feel more confident now, the communication between the agent and me was very good! 5 stars!

K
Kelly Nagy Bertels
Good Communication
Reviewed on | Cover Letter |Verified Purchase

Good Communication with the customer, Good service! I recommend.

K
Kelly Nagy Bertels
Good Communication
Reviewed on | CV Writing |Verified Purchase

Good communication, Good Service, my Cv looks more Smart now, I do recommend

P
Paul G
Benefits of choosing the Premium service
Reviewed on | Premium CV Writing |Verified Purchase

Claire was my Premium CV writer and also provided my Cover letter and Linkedin profile update. We had the 30 minute phone discussion which enabled her to immediately understand my expectations for my future career. Her professionalism and experience meant all elements of the Premium package were successfully delivered in the 1st draft. My tired old CV and Cover Letter now have a new vibrancy about them which I would not have believed possible. Thanks again Claire

M
Mila
Super
Reviewed on | CV Writing |Verified Purchase

Excellent service